Perform consulting, integration, operation and process design
Fulfil advisory functions and technical project management in ITIL® and Agile® service management (process, integration, testing, carry out reviews)
Take on mandates as Head of Department and as a consultant
Supply IT-consultation to financial services provider, carried responsibility of entire IT-infrastructure for several years
Perform service strategie and Service design role in partnership with various informatics companies
Established an international network with multiple locations and provide it with ongoing support
Negotiate contracts between holding companies on the basis of SLA
Act as deputy site manager in the industry & on-site support environment
Coordinate partners & suppliers for contracts and administrative tasks in the IT environment
General management, employee leadership and apprentice training