IT-Projects
Perform consulting, integration, operation and process design
Fulfil advisory functions and technical project management in ITIL® and Agile® service management (process, integration, testing, carry out reviews)
Take on mandates as Head of Department and as a consultant
Supply IT-consultation to financial services provider, carried responsibility of entire IT-infrastructure for several years
Perform service strategie and Service design role in partnership with various informatics companies
Established an international network with multiple locations and provide it with ongoing support
Negotiate contracts between holding companies on the basis of SLA
Act as deputy site manager in the industry & on-site support environment
Coordinate partners & suppliers for contracts and administrative tasks in the IT environment
General management, employee leadership and apprentice training
Sectors
Power and automation technology | Financial Services | Transporting | computer science | Medical | Insurance | Healthcare | Public offices and schools | Aviation MRO | Garage | Electrical planning | advertising service provider
Manager of the transition migration projects in switzerland, technical project manager, subproject manager, project manager and solution integrator, incident & escalation manager, service integration manager, team leader, focal point for switzerland and austria
Integration of BAU and RFS projects, technical project leader for integration of Apple and WINTEL platforms, onsite support for special projects, improved service quality and customer satisfaction, interim project & service manager for CH, interim service delivery manager, agile iteration manager for SQUAD team at onsite support and IT architects environment. Financial analysis tasks for the purchasing environment
Period from 01/2017 until present
Integration of Client Management Solution (RMM) for 300 enduserdevices and standardization
Server and client management integration projects | server administration |Technical project manager | subproject manager and solution integrator
Period from 03/2016 until 12/2016
Migration of the entire SME IT Infrastructure
Technical Project Manager, Teamleader, Projectleader, Senior IT-Engineer
Period from 07/2014 until 02/2016
Outsourcing IT infrastructure, construction of on-site IT Service Organisation, Ensuring operation and maintenance
IT Service Outsourcing Partner and Service Delivery Manager
Period from 02/2003 until 06/2014
Support and maintenance of the IT staff. First Level Support for 400 endusers
Technical Leader for the branch IT support and IT-organization including deputy IT manager for branch location
Period from 10/2000 until 02/2003
Consulting, sales, design and integration of firewalls, routers, switches, servers as well as Windows, Apple, Unix and Linux support. Implementation of system optimizations and creation of websites. Takeover of various IT consulting mandates. Management of employees and apprentices with management activities.
Period from 05/1999 until present