In order to be able to profit maximally from our integrated IT solution, this should day for day expertly be operated.
Our services are developed modular and the pertinent SLA’s (service level Agreement’s) guarantee you reliable, examinable achievements.
01
Service contracts
For regular maintenance work our customers can lock individual servicing contracts, which cover extensive activities at a fixed price with us. – Onsite Management-Sevice – Microsoft Windows Clientsupport – Desktop-Installationsservice – ServiceDesk-Support – Automatic safety device of the final user data and virus examination – Repair of the hardware locally or centralized – Software Distribution – Asset Management
02
Support contracts
Without support no IT gets along, therefore our specialists are to you on different way at the disposal. – On call, as subscription suburb, on request service
03
Outsourcing
We relieve our customers totally or partly from tasks of their IT. For short term employments our experienced coworkers and/or partner are to you at the disposal.
04
Projects
We can be used with you at any time relating to orders. Examples are for short term employments such as holidays separation and project support, or for long-term commitments as a professional for a special area.
These General Terms and Conditions and any contracts concluded in writing with the customer regulate the contractual relationship. Conflicting or deviating terms and conditions are only valid if they are expressly recognized in writing by EPC AG.
This privacy policy provides information about what information EPC AG and related services collect about its users and what EPC AG does with this information.